CISCO SMARTNET 8X5XNBD Datasheet

The CISCO SMARTNET 8X5XNBD Datasheet is your key to understanding the comprehensive support services offered by Cisco for your networking equipment. It details the specific benefits, coverage, and service-level agreements (SLAs) associated with the 8x5xNBD (8 hours a day, 5 days a week, Next Business Day) Smart Net Total Care service. Understanding the details within this datasheet is crucial for ensuring your network infrastructure remains stable, secure, and performs optimally.

Decoding CISCO SMARTNET 8X5XNBD Datasheet The Essentials

So, what exactly does the CISCO SMARTNET 8X5XNBD Datasheet tell you? It’s essentially a product specification document for a particular type of Cisco support contract. It outlines exactly what you get in exchange for purchasing this service. Key elements covered in the datasheet usually include hardware replacement options, software updates, and access to Cisco’s technical support resources. Understanding these details allows businesses to budget accurately for network maintenance and avoid unexpected downtime.

The 8x5xNBD designation itself is a critical piece of information. It specifies the hours during which technical support is available (8 hours per day, 5 days per week) and the target timeframe for hardware replacement (Next Business Day). This means if a critical piece of hardware fails, Cisco aims to deliver a replacement to your location by the end of the next business day. However, it’s important to remember that specific terms and conditions, including geographical limitations, might apply, and the datasheet will provide those details. Different datasheets cover options, such as:

• 24x7x4 (24 hours a day, 7 days a week, 4-hour response)
• 24x7x2 (24 hours a day, 7 days a week, 2-hour response)
• Varying response times depending on severity

The CISCO SMARTNET 8X5XNBD Datasheet typically includes a section detailing the covered hardware and software. This is crucial for verifying that all your critical network components are protected under the service agreement. It might also list the specific versions of software covered for updates and bug fixes. Furthermore, access to Cisco’s online resources, such as knowledge bases, software downloads, and security advisories, are almost always included. Some datasheets will even give detailed tables like this:

For the most accurate and up-to-date information about CISCO SMARTNET 8X5XNBD services, it’s always recommended to consult the official CISCO SMARTNET 8X5XNBD Datasheet provided by Cisco for your specific product and contract.